Shipping + Returns
Shipping & Delivery
Where do you ship?
We offer complimentary shipping worldwide.
How long will delivery take?
Complimentary Shipping
Complimentary Shipping is available for all orders.
All items are wrapped with great care in our signature STPLE packaging. Duties and Taxes are included within the final price of your STPLE order.
Shipping Timeframes
- UK: 2-5 business days
- EU: 3 -7 business days
- International: 7- 10 business days
Can I track my order?
Yes, a tracking link will be sent via email once your order has shipped.
Returns & Exchanges
What is your return policy?
- Returns must be initiated within 14 days of the order delivery date.
- Items must be in original condition and packaging with tags attached.
- Final sale items are not eligible for return or exchange.
- Refunds will be processed to the original payment method within 5-10 business days after receiving the return.
How do I create a return?
Place the item(s) securely in the original STPLE packaging, including all tags and accessories. The item must be unused, unwashed, and returned with original tags attached. Ensuring it is returned as received.
Complete the returns form located in your parcel and include it inside the return package.
Use a tracked and insured shipping service to the value of the garments being returned, ensuring safe delivery to the following address:
STPLE Returns, Unit 9, The Foundry, 325 Ordsall Lane, Salford, M5 3LW, England
Please email our client care department (hello@stplewardrobe.com) with your tracking number to advise your order is being returned.
Can I exchange my item?
Exchanges are subject to availability. Please reach out to our client services team to confirm.
Client Services
How can I contact you?
You can reach our client services team by email at Hello@stplewardrobe.com. We aim to respond within 1–2 business days.
